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ITES (BPO /KPO)

Unlocking Potential in the ITES Sector in India

As a leading executive search firm, Creative Indians is dedicated to connecting exceptional talent with thriving opportunities in the IT-enabled Services (ITES) sector across India. Our comprehensive understanding of the industry landscape and our extensive network make us the go-to partner for both job seekers and organizations aiming to excel in this dynamic field.

Scope of the ITES Sector in India

The ITES sector in India has grown exponentially, becoming a pivotal component of the global business ecosystem. The sector encompasses various services, including:

  • Business Process Outsourcing (BPO): Efficiently managing non-core business processes.
  • Knowledge Process Outsourcing (KPO): Delivering specialized expertise such as market research, data analysis, and legal processes.
  • Information Technology Outsourcing (ITO): Providing comprehensive IT services.
  • Customer Support Services: Offering superior customer interaction services through call centers and online platforms.
  • Finance and Accounting Services: Streamlining financial operations and processes.
  • Human Resources Outsourcing (HRO): Handling recruitment, payroll, and other HR services.

With India’s strong digital infrastructure, highly skilled workforce, and competitive cost advantage, the ITES sector continues to attract significant investment and innovation, creating abundant career opportunities for middle to senior level managers.

Career Opportunities in the ITES Sector

For middle to senior level managers, the ITES sector offers a wealth of career prospects. Some of the key roles include:

Head - Operations , WFM Managers, Head - Quality, Process Trainers, Head Talent Acisitions, Project Heads etc.

Why Choose Creative Indians?

1. Industry Expertise: Our team comprises seasoned consultants with in-depth knowledge of the ITES sector, ensuring we understand your specific needs.

2. Extensive Network: We have a vast network of top-tier talent and industry leaders, enabling us to find the perfect match for your organization.

3. Customized Solutions: We tailor our search process to align with your unique requirements and organizational culture, ensuring the best fit.

4. Confidentiality and Integrity: We uphold the highest standards of confidentiality and integrity in all our dealings, fostering trust and long-term relationships.

5. Proven Success: Our track record of successful placements and satisfied clients speaks volumes about our commitment to excellence.

Contact Us

Ready to elevate your career or find the ideal candidate for your organization? Connect with Creative Indians today and let us help you achieve your goals.


At Creative Indians, we are passionate about bridging the gap between talent and opportunity, driving growth and success in the ITES sector in India. Partner with us and be a part of this exciting journey.

 
  • Chandigarh, Bengaluru, Mumbai, Delhi / NCR
    Leadership Trainer, Executive / Corporate Coach, POSH Trainer and HR Mentor
  • Bengaluru, Mumbai, Delhi / NCR
    Leadership & Lateral hiring in ITES sector.
  • Pune, Bengaluru, Mumbai, Delhi / NCR
    Leadership Assessments and Development
  • Delhi / NCR
    Executive Search, Head Hunting & Recruitment Training